EPEKK offers an extensive selection of value added services. Not onlydo we design, deliver and support the products we offer, we offersupport services for the extensive network that drives our products.
We create and modify our systems according to our new or existing CRMproviders. Our system implementation is such that it can help resolveintermediate system integration issues, ranging from developingintegrated solutions to custom system requirements.
EPEKK offers support in installation, configuration, maintenance, theoperation of our complete lineup of predictive Dialers/ACD Systems andcall center software.
Technical Support Email:
support@epekk.com
Sales Support Email:
sales@epekk.com
Call Centers Epekk Inc. not only designs, develops and sells Call Center Technology. The same technology drives our own corporate owned call centers. If our own operations are driven by Epekk's Solution, and we expect nothing but the best, then its safe to say our customers are receiving nothing but the best.
Epekk Inc. uses its predictive dialer in its call centers and excels in sales by eliminating all unnecessary busy signals and answering machines.
EPEKK is proud to provide a complete A-Z customer service software setup service. Based on your requirements; inbound, outbound, email, Web chat, Contact Blended, we can execute a Contact Center architecture that is modular and scalable to unprecedented heights and provisions for your future requirements. All areas from site research, network design and architecture, interior design, system design and support is available. We have several predefined packages available, ranging from a 24 seat outbound center to a complete 500 seat fully blended multimedia Site. Contact EPEKK to design, develop and deploy your ultimate Contact Center.
Consulting Epekk Inc. has an extensive consulting network available to help in not only your Contact Center Technology Requirements, but given the fact we own and operate our own callcenters, we can help in all operational requirements. Consulting services include: Telemarketing Consulting, Customers Service Consulting, Operations Management, Program Development, Outsourcing, International Call Centers Setup and Development.
IT SupportEpekk Inc. will back its products 100% with its friendly technical support team.
We serves our clients and ensures that all of our systems are fully supported by our experienced technical staff. Our highly trained and dedicated staff employs the latest diagnostic and reporting technology to resolve issues quickly and efficiently EPEKK can handle all of your networking requirements, including client/Server, LAN, WAN and all other demands that your company structure may require. Your systems and your network are the backbone of your organization; it is mission critical that the integrity is not compromised. Allow the experts at EPEKK to fulfill all of your network requirements. We have a vast experience in providing professional services with engagements ranging from consultation with client IT staff, development of special client-centric features, specialized reporting to total integration services.
Software Development Let the Team of experts at Epekk Inc. fulfill all of your custom application requirements. Our Team of Designers, Programmers and Engineers can meet and exceed all of your demands. From CTI to extensive Multi-media systems, in all platforms and languages, we are prepared to deliver all of your applications above your desired expectations. Contact our Team for a private consultation.
BPO Back Office (link)